
Program at a glance
Monday, May 31, 2021

12:00 - 12:10 Plenary - Welcome and opening ceremonies
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12:10 - 13:10 Plenary – Dr. Stephen Trzeciak
Leading with compassion: The revolutionary scientific evidence that caring makes a difference
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13:10 - 13:25 Break
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13:25 - 14:10 Concurrent sessions
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1. Putting leadership frameworks to work: an international perspective
2. Strengthening our long-term care together: Embedding palliative approaches to care spread collaborative
3. STEPPS to transformation - Part 1
4. Patient engagement
5. Cyber security
6. Indigenous health
7. Coaches' Corner
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14:10 - 14:25 Break
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14:25 - 14:55 Concurrent sessions
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8. Integrated nursing sensitive patient outcomes into the acute care electronic health record
9. Equipping healthcare professionals in the assessment and intervention of patients at risk for suicide
10. Cybersecurity for the digitized world: Building cyber resilience in healthcare
11. The future of healthcare is now: New models of care to address the changing needs of Canadians
12. STEPPS to transformation - Part 2
13. Lessons learned from the pandemic
14. Coaches' Corner
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14:55 - 15:10 Break
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15:10 - 16:10 Plenary - Great Canadian Healthcare Policy Dialogue
Sponsored by:
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16:10 - 16:15 Plenary - Closing remarks
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16:15 - 17:15 Virtual reception
Tuesday, June 1, 2021

9:30 - 11:30 Optional joint conference session:
ACHE, NHLC and the International Society for Systems and Complexity Sciences for Health (ISSCSH)
Approaching a crisis, like the current SARS-CoV-2 pandemic, with a different mindset –
Best possible solutions will emerge by engaging all involved without fear or favour
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12:00 - 12:10 Plenary - Welcome remarks
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12:10 - 13:10 Plenary – The critical role of leadership in system transformation
Sponsored by:
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13:10 - 13:25 Break
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13:25 - 14:10 Concurrent sessions
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15. Using a stakeholder analysis to engage others - Part 1
16. Patients talk patients: Workshop on how to effectively engage - Part 1
17. How can we improve error and apology practice? A panel discussion with patients and leaders
18. Quality improvement leadership for complex times: Applying the Ottawa hospital innovation framework
19. Physician engagement
20. Digital health
21. Patient safety
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14:10 - 14:25 Break
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14:25 - 14:55 Concurrent sessions
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22. The national newcomer navigation network: A innovative platform for ensuring health equity for complex newcomer patients
23. Innovation in the model of home care is improving patient experience and bringing system value
24. Leadership, engagement, collaboration and change
25. Critical patient safety incidents reviews: Shifting gears towards patient and family centred model
26. Using a stakeholder analysis to engage others - Part 2
27. Patients talk patients: Workshop on how to effectively engage - Part 2
28. Mental health
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14:55 - 15:10 Break
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15:10 - 16:10 Plenary - Dr. Nick Bontis:
Accelerating productivity and collaboration
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16:10 - 16:15 Plenary - Closing remarks
*This program is subject to change without notice
*Maintenance of certification (MOC)
Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 9 Category I credits towards their maintenance of certification requirement for attending the conference.