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Social Media
Social Media Resources: NHLC Day 2
Thank you for joining us for Day 2 of NHLC 2021. You will find information and resources to help you share your experience on Twitter using the #NHLC2021 hashtag.
To use the optional images (screenshots are also welcome) click on the download button then right click and save - close the tab to get back to this page. You can also download this zip file of all the NHLC Day 2 images.
Visit our NHLC 2021 Twitter Handle List to follow our sponsors, speakers and their organizations.
Session information (titles, presenters, panelists, moderators):
Tuesday June 1: Joint ACHE, NHLC and ISSCSH Session
Tuesday June 1: Plenary - The critical role of leadership in system transformation
Tuesday June 1: Concurrent Sessions - Block #1
Tuesday June 1: Concurrent Sessions - Block #2
Tuesday June 1: Plenary - Accelerating productivity and collaboration
Tuesday 9:30 – 11:30, Joint virtual conference session: ACHE, NHLC and ISSCSH
Approaching a crisis, like the current SARS-CoV-2 pandemic, with a different mindset – Best possible solutions will emerge by engaging all involved without fear or favour
Host: International Society for Systems & Complexity Sciences for Health
This session brings together academic researchers who will lay the scholarly foundations, and health system leaders who will share a series of case studies from the practitioner perspective.
Hashtags and handles: #NHLC2021 #COVID19 #Pandemic @ACHEConnect @NHLC_CNLS @CCHL_CCLS @HealthCareCAN

Tuesday 12:00 – 12:10, Welcome remarks
Hosts:
National Health Leadership Conference: @NHLC_CNLS
Canadian College of Health Leaders: @CCHL_CCLS
HealthCareCAN: @HealthCareCAN
Title Sponsor: @SodexoCanada
Hashtags: #NHLC2021 #HealthLeadership #LeadershipMatters #CDNHealth #HealthInnovation #CCHLeaders

Tuesday 12:10 – 13:10, Plenary: The critical role of leadership in system transformation
Moderator and Opening Remarks: Dr. Verna Yiu – President and CEO, Alberta Health Services
Panelists:
Patrick Dumelie – Chief Executive Officer, Covenant Health @CovenantCA
Donovan Taplin – Vice-Chair, Technical Committee, Canada’s National Standard for the Mental Health and Well-Being of Post-Secondary Students
Dr. Cornelia (Nel) Wieman – Acting Deputy Chief Medical Officer, First Nations Health Authority @fnha
Dr. Bill Howatt – CEO, Howatt Consulting; Former Chief of Research and Workforce Productivity, The Conference Board of Canada @billhowatt @HowattHr
Sponsored by: @HIROCGROUP
Hashtags: #NHLC2021 #HealthLeadership #PatientCentredCare #PatientExperience #CDNHealth #HealthcareSystem

Tuesday 13:25 – 14:10, Concurrent Sessions (First Block)
Day 2, #15 - Utilizing state-of-science stakeholder analysis for effective engagement - Part 1
Presenters:
Dr. Jingjie Xiao – Research Coordinator, Covenant Health Palliative Institute @JjXiao @CovenantCA
Tyler Hamil – Project Coordinator, Covenant Health Palliative Institute @TylerHamil @CovenantCA
Moderator: Dr. Konrad Fassbender – Associate Professor, University of Alberta / Scientific Director, Covenant Health Palliative Institute @K_Fassbender @UAlberta @CovenantCA
Hashtags: #NHLC2021 #HealthLeadership #StakeholderEngagement #PallativeCare #HealthcareSystem #CDNHealth

Day 2, #16 - Patients talk patients: Workshop on how to effectively engage - Part 1
Presenters:
Claire Gallant – Canada’s BFI QI Collaborative Project
Duane Jackson – Patient Voices Network @PatientVoicesBC
Julie Drury – Healthcare Excellence Canada @SolidFooting @HE_ES_Canada
Moderator: Hélène Campbell – Health Standards Organization @alungstory @HSO_world
Hashtags: #NHLC2021 #PatientEngagement #PatientCentredCare #PatientExperience

Day 2, #17 - How can we improve error and apology practice? A panel discussion with patients and leaders
Panelists:
Robin McGee – Patient Representative, Patients for Patient Safety Canada @TCORobin @patients4safety
Colin Stevenson – VP Health Services, Quality and System Performance, Nova Scotia Health Authority @CStevenson_NS @HealthNS
Linda Hughes – Healthcare Excellence Canada @HE_ES_Canada
Moderator: PJ Mireau – Patients Critical Coop @PatientCritical
Hashtags: #NHLC2021 #PatientSafety #PatientEngagement #PatientExperience #PatientCentredCare

Day 2, #18 - Quality improvement leadership for complex times: Applying The Ottawa Hospital innovation framework
Presenter: Samantha Hamilton – Director, Quality and Infection Control, The Ottawa Hospital @shamiltonmha @OttawaHospital
Moderator: Jessica Schierbeck – Director, Strategic Solutions | CHA Learning, HealthCareCAN @JessSchierbeck @CHA_Learning @HealthCareCAN
Hashtags: #NHLC2021 #HealthInnovation #HealthcareSystem #CDNHealth

Tuesday 14:25 – 14:55, Concurrent Sessions (Second Block)
Day 2, #22 - The national newcomer navigation network: A innovative platform for ensuring health equity for complex newcomer patients
Presenter: Christine Kouri - Manager of Health Equity and Diversity, CHEO @CHEO
Moderator: Seeta Ramdass - Communications Specialist, National Newcomer Navigation Network @n4_network
Hashtags: #NHLC2021 #PatientExperience #PatientCentredCare #HealthInnovation #HealthcareSystem #CDNHealth

Day 2, #23 - Innovation in the model of home care is improving patient experience and bringing system value
Presenters:
Helene Lacroix – VP Clinical Innovation, SE Health @lacroixh @SEHealth_SEHC
Janet Daglish – National Director, Business Development & Government Relations Bayshore HealthCare @DaglishBayshore @bayshore_health
Gayle Seddon – Director, Community Programs and Partnerships, Southlake Regional Health Centre @SouthlakeRHC
Hashtags: #NHLC2021 #PatientExperience #PatientValue #PatientCentredCare #AcuteCare #HomeCare #HealthInnovation

Day 2, #24 - Leadership, engagement, collaboration and change
Presenters:
Jo-Louise Huq – Consultant, Researcher, Educator, CCIG / Collaborative Change and Innovation Group @jl_huq
Kathryn York – Founding Partner, CCIG / Collaborative Change and Innovation Group @KyorkC
Hashtags: #NHLC2021 #HealthLeadership #HealthcareSystem

Day 2, #26 - Utilizing state-of-science stakeholder analysis for effective engagement - Part 2
Presenters
Dr. Jingjie Xiao - Research Coordinator, Covenant Health Palliative Institute @JjXiao @CovenantCA
Tyler Hamil - Project Coordinator, Covenant Health Palliative Institute @TylerHamil @CovenantCA
Moderator: Dr. Konrad Fassbender - Associate Professor, University of Alberta / Scientific Director, Covenant Health Palliative Institute @K_Fassbender @UAlberta @CovenantCA
Hashtags: #NHLC2021 #HealthLeadership #StakeholderEngagement #PallativeCare #HealthcareSystem #CDNHealth

Day 2, #27 - Patients talk patients: Workshop on how to effectively engage - Part 2
Presenters:
Claire Gallant – Canada’s BFI QI Collaborative Project
Duane Jackson – Patient Voices Network @PatientVoicesBC
Julie Drury – Healthcare Excellence Canada @SolidFooting @HE_ES_Canada
Moderator: Hélène Campbell – Health Standards Organization @HSO_world @alungstory
Hashtags: #NHLC2021 #PatientEngagement #PatientCentredCare #PatientExperience

Tuesday 15:10 – 16:10, Plenary: Accelerating productivity and collaboration
Speaker: Dr. Nick Bontis – @NickBontis
Award-winning professor of Strategic Management, McMaster University
Director, Institute for Intellectual Capital Research
3M National Teaching Fellow
Hashtags: #NHLC2021 #HealthLeadership #HealthInnovation #StakeholderEngagement #HealthcareSystem

Tuesday 16:10 – 16:15, Plenary: Closing Remarks
Hosts:
National Health Leadership Conference: @NHLC_CNLS
Canadian College of Health Leaders: @CCHL_CCLS
HealthCareCAN: @HealthCareCAN
Title Sponsor:
Sodexo Canada: @SodexoCanada
Hashtags: #NHLC2021 #HealthLeadership #LeadershipMatters #CDNHealth #HealthInnovation #CCHLeaders
