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Program at a glance (times listed in Eastern)
Monday, May 31, 2021

12:00 - 12:10 Plenary - Welcome and opening ceremonies
12:10 - 13:10 Plenary – Leading with compassion: The revolutionary scientific evidence that caring makes a difference
13:10 - 13:25 Break
13:25 - 14:10 Concurrent sessions
1. Putting leadership frameworks to work: an international perspective
2. Strengthening our long-term care together: Embedding palliative approaches to care spread collaborative
3. STEPPS to transformation - Part 1
Sponsored by:
14:10 - 14:25 Break
14:25 - 14:55 Concurrent sessions
8. Integrated nursing sensitive patient outcomes into the acute care electronic health record
9. Equipping healthcare professionals in the assessment and intervention of patients at risk for suicide
10. Cybersecurity for the digitized world: Building cyber resilience in healthcare
11. The future of healthcare is now: New models of care to address the changing needs of Canadians
12. STEPPS to transformation - Part 2
13. Lessons learned from the pandemic
14. Coaches' Corner
Sponsored by:
14:55 - 15:10 Break
15:10 - 16:10 Plenary - Great Canadian Health Policy Dialogue
Sponsored by:
16:10 - 16:15 Plenary - Closing remarks
16:15 - 17:15 Virtual reception
*All times are displayed in EDT


Tuesday, June 1, 2021

9:30 - 11:30 Optional joint conference session:
ACHE, NHLC and the International Society for Systems and Complexity Sciences for Health (ISSCSH)
Approaching a crisis, like the current SARS-CoV-2 pandemic, with a different mindset –
Best possible solutions will emerge by engaging all involved without fear or favour
12:00 - 12:10 Plenary - Welcome remarks
12:10 - 13:10 Plenary – The critical role of leadership in system transformation
Sponsored by:
13:10 - 13:25 Break
13:25 - 14:10 Concurrent sessions
15. Utilizing state-of-science stakeholder analysis for effective engagement - Part 1
16. Patients talk patients: Workshop on how to effectively engage - Part 1
17. How can we improve error and apology practice? A panel discussion with patients and leaders
18. Quality improvement leadership for complex times: Applying The Ottawa Hospital innovation framework
20. Digital health
21. Patient safety
14:10 - 14:25 Break
14:25 - 14:55 Concurrent sessions
22. The national newcomer navigation network: A innovative platform for ensuring health equity for complex newcomer patients
23. Innovation in the model of home care is improving patient experience and bringing system value
24. Leadership, engagement, collaboration and change
25. Critical patient safety incidents reviews: Shifting gears towards patient and family centred model
26. Utilizing state-of-science stakeholder analysis for effective engagement - Part 2
27. Patients talk patients: Workshop on how to effectively engage - Part 2
28. Mental health
14:55 - 15:10 Break
15:10 - 16:10 Plenary - Accelerating productivity and collaboration
16:10 - 16:15 Plenary - Closing remarks