34. Patient engagement improves patient safety – learning from leaders

Health Standards Organization, the Canadian Patient Safety Institute and HealthCareCAN share a commitment to improving patient engagement and patient safety in the health system. As such, we have partnered to bring together exemplary teams and spread innovation. This panel presentation will showcase teams who have shown leadership in successfully engaging patients and families in the measureable improvement of patient safety. Presenter dyads, comprised of a staff member and patient partner, will share their journeys and discuss how they effectively engaged patients and families in their patient safety initiative or practice, the successes that have resulted, as well as their important lessons learned. Attendees will not only get to learn from these passionate teams but also help to celebrate them as they are formally recognized for their leadership and excellence in engagement and patient safety improvement.

Panelists
Carrie Clark – Centre for Addiction and Mental Health
Moshe Sakal – Patient Partner
Cathy Masuda – BC Children’s Hospital & Sunny Hill Health Centre
Leslie Louie – Sunny Hill Health Centre

Moderator
Jessica Giesbrecht – HealthCareCAN

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