20. Revolutionizing pediatric rehabilitation: Design thinking to reconstruct value (Panel)

This 60-minute panel presentation challenges healthcare leaders to rethink status quo by highlighting unique design thinking collaborations that reconstruct value for clients & their families. Help the audience re-think the future of healthcare by sharing examples of how design thinking allows for the emergence of new & creative ideas. Demonstrate how co-creation & iterative design with clients & delivery partners can lead to innovative & sustainable solutions.

Through videos, storytelling and active audience engagement, guide the participants to re-thinking the status quo moving toward a more nuanced systems approach to healthcare. Holland Bloorview Kids Rehabilitation Hospital (HB) has adopted a co-creative, collaborative human-centered design approach by creating strategic partnerships with the adult sector, along with youth and families members. HB has applied this approach for two priority initiatives related to youth transitioning from pediatric to adult life: First, HB applied a rapid redesign methodology to a long-standing clinic. In reconstructing value, families, clinical staff, and system partners were engaged to co-design a hypothesis-driven iterative process. In real-time, they identified & incorporated a new best practice for eight consecutive weeks using an Accept, Refine, or Reject decision framework. Second, HB established a partnership with the Business Innovation Office at the Ministry of Health & Long-Term Care (MOHLT).

Speakers

C.J. Curran – Holland Bloorview Kids Rehabilitation Hospital

Mazen Almaoui – Holland Bloorview Kids Rehabilitation Hospital

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