The National Health Leadership Conference (NHLC) is dedicated to involving patients and families. The presence and participation of patients is critical to the success of the conference. At its heart, the conference aspires to improve the Canadian health system – and we can’t do this without including patients in the conversations and solutions. We all benefit from their experience to drive improvements in healthcare.
To this end, NHLC 2018 continues to put in place elements that incorporate the patients’ voice in the design and delivery of the conference, in keeping with the five criteria of the Patients Included Charter. The criteria and how the conference meets them are outlined as follows:
• Patient representatives sit on NHLC’s program advisory committee and on the Great Canadian Healthcare Debate’s policy resolutions committee. These voices are integral in shaping the program themes, selecting speakers and advising on other matters.
• “Patient and family involvement” is included in the list of criteria used to select the concurrent sessions.
• Patients will be actively participating in a number of sessions, including one of the main plenaries and several concurrent sessions. All presenters are strongly encouraged to involve patients in their presentations. Patient speakers are invited to stay for the duration of the conference and attend any session they choose.
• Free registration, travel and accommodations have been awarded to two patients – from across Canada – as part of a new recognition program (Excellence in Patient Engagement for Patient Safety) that aims to identify, celebrate and disseminate leading practices in patient engagement for patient safety from health organizations.
Each of the program’s founding partners – Canadian Patient Safety Institute (CPSI), HealthCareCAN and Health Standards Organization (HSO) with support from Patients for Patient Safety Canada, put a call out to its members and stakeholders asking for nominations. 20 applications for this program were received. The two patients – partnered with a staff member from the organizations where they volunteer were selected and will have the opportunity to present their successes and lessons learned in patient safety as part of a concurrent session. Fifteen other patient representatives will be recognized during NHLC 2018. See the following link for additional details: http://www.nhlc-cnls.ca/sessions/34/.
Travel and accommodations are being handled by CPSI and HealthCareCAN is covering registration. The patients and staff members will also be reimbursed for meals and incidentals during the conference.
For further information about past annual competitions, see http://www.patientsafetyinstitute.ca/en/Events/PatientChampionAwards/Pages/Eligibility-rules-and-regulations.aspx
• NHLC 2018 is pleased to offer a $1500 travel award to enable additional patient representative attendance at this year’s conference in St. John’s by covering travel and accommodation fees. Further information is available here.
• NHLC has also offered two complimentary registrations (which includes meals and incidentals) and is looking forward to welcoming two patient and family representatives from the local health authority patient advisory council at Eastern Health.
• In addition, a reduced rate in conference registration fees is provided for patient group representatives who are not part of the advertised program and who do not receive a scholarship.
• NHLC strongly encourages its partners to include patients in their presentations and provide for their travel and accommodations.
• Each year, the venue chosen accommodates all disability requirements. In 2018, NHLC will be held at the St. John’s convention centre, which meets all local and provincial accessibility requirements.
• This year, NHLC will make some of its plenaries accessible through free livestreaming accessible online (link to come). The Twitter hashtag #NHLC2018 will be actively promoted prior to and during the events so that participants, including virtual patient participants s, can join the conversation and discussion presentations, key learnings, etc. The conference will obtain many presentation slides from speakers, and host them on our website for free viewing and downloading.
NHLC will evaluate the success of these elements and look for further ways to improve and include patients and their families in future conferences. NHLC recognizes and endorses the essential contribution of patients and families in the development of the conference. We welcome your questions and ideas to help us improve on our commitment. Please contact us at firstname.lastname@example.org.
More information about Patients Included can be found on their website at: https://patientsincluded.org/.